Your information matters.

Information you provide

We may collect information you provide when creating an account, placing an order, contacting customer support or using other Skanare services.

This may include your name, email address, telephone number, shipping address and order details.

Account information

Skanare uses account authentication to provide access to customer-specific features.

Account information may be used to associate purchases and eligible dynamic QR codes with the correct customer account.

Payment information

Payments are processed through our payment provider.

We may receive information confirming the status and reference of a transaction, but Skanare does not need to store your complete payment card details.

Dynamic QR information

For eligible products, Skanare stores information required to associate a QR code with its owner, product, order and current destination URL.

We may also store operational information such as scan counts and the date of the most recent scan.

How we use information

Information may be used to process orders, provide customer support, maintain customer accounts, manage QR functionality, prevent misuse and improve our services.

Service providers

Skanare may use third-party service providers for functions including hosting, authentication, payment processing, email delivery and customer support.

Data security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss or misuse.

Your rights

Depending on the applicable law, you may have rights concerning access, correction, deletion, restriction or portability of your personal information.

Contact

For questions concerning your personal data or this Privacy Policy, contact us using the details below.